Find the best parking spot at the best price.
Find fuel near you
FordPass lets you find petrol conveniently en route.
Get to your destination faster with real-time Live Traffic updates
Book a service stress free.
FordPass Guides are always ready to give mobility advice when needed.
Explore the self help articles on AskFord.
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One-touch dial will allow you to speak to someone directly.
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With the FordPass app you can easily find charging stations around you or along your route, with information on charger types and the services you can enjoy while you wait.
Ford Mustang Mach-E driving outside
It's easy to go the extra mile when you know you've got the battery for it. Intelligent Range uses your driving behaviour, weather forecasts and crowdsourced data to accurately predict how much range you have left. Helping you plan your journey and charging stops, and avoid surprise.
Man with mobile planning a trip
Set your desired destination and the FordPass app will work out the best available route and plan where you need to charge along the way.
Plug in, walk away and relax. You can track your Ford's charging level in the app and get notified when it reaches your desired charge level and is ready to go. And if for some reason the charger comes unplugged, you'll know that too.
Make sure your electric vehicle is ready to go when you need it by setting preferred departure times. The app automatically sets the vehicle to charge beforehand, and starts the vehicle so it’s warmed and ready to go. Making life easy and maximising your battery’s range in all weather conditions.
Manage your charging through FordPass for a seamless charging experience within the FordPass Charging Network. Link your Ford web account to your preferred payment method, with receipts emailed to you after each charging session. You can even share your account details with family or friends. Details of how to activate your 5 year FordPass Charging Network trial, including 1 years access to preferential Ionity rates, will be provided with your FordPass Charging Card.
When you purchase a Ford vehicle with FordPass Connect, you’ll need to download the FordPass app (for passenger vehicles) or FordPass Pro (for business vehicles) on to your smartphone, from either App Store or Google Play.
You can activate FordPass Connect from the Home section of the FordPass or FordPass Pro app. You’ll then need to confirm activation from inside the vehicle, using the display screen. See our how-to videos for detailed instructions https://www.youtube.com/user/FordUKTV
For more help / support please see Fords FAQ page https://www.ford.co.uk/owner/owner-services/fordpass-connect-support-faqs
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The New FordPass Connect modem and FordPass app enables you to interact with your car like never before. That’s because a range of connected services in your vehicle, and on your smartphone, work together to keep you effortlessly connected on every journey.
FordPass Connect can alert you to local driving hazards, such as road works, objects in the road or even a broken-down vehicle up ahead. Your Ford receives information from any nearby connected vehicles, as well as other local sources, such as the public incident database. If your vehicle is informed of an approaching hazard, a warning will be displayed in the digital display telling you the type of hazard and its distance from you. This enables you to be better prepared and, if necessary, find an alternative route.
Live Traffic enhances your SYNC 3 Navigation system by delivering real-time traffic updates every 30 seconds. This is our most accurate and up-to-date navigation system ever, and includes traffic information for all roads, rather than just the major roads. The technology then adjusts your recommended route based on the traffic conditions, helping you to arrive more relaxed and on time. Live Traffic is complementary with FordPass Connect for the first two years.
With an in-car Wi-Fi hotspot offering speeds of up to 4G LTE, you don’t need to use your smartphone’s valuable data allowance to stay online. You can effortlessly connect a maximum of ten devices to the hotspot, load your favourite streaming services, and make those long journeys feel a lot shorter for any passengers or children travelling in your car. FordPass Connect comes with 3 months or 1GB of complementary data. Afterwards you can buy data bundles for a day, a month, or even a year from Vodafone. See their website for details.
Launching on the All-New Ford Focus, eCall is a potentially life-saving feature that’s designed to reduce the time between a serious accident occurring and assistance being provided by the emergency services. In the unlikely event of an accident, FordPass Connect can automatically place an eCall to the emergency services and provide them with your vehicle’s location. You can also press an SOS button in your car to contact the emergency services directly if you witness an accident or require emergency assistance.
FordPass Connect becomes even more powerful when it’s paired with your smartphone via the FordPass app. Once connected, you can take advantage of a host of innovative new features.
In vehicles with an automatic transmission, you can now use your phone to start your car’s engine from the comfort of your home, office, or anywhere else. This helps you make sure your car is de-iced, warm and ready to go when you are. This feature automatically locks the doors while the engine is on, and the vehicle still requires your key before it can be driven. So don’t worry – your car will stay safe.
Using the FordPass app, you can now lock and unlock your vehicle remotely. This simple feature means there’s no need to rush back to your vehicle when you can’t remember if you locked the doors. And if you want to let a friend or family member access your vehicle, but you can’t meet them in person, then you can unlock the doors with a tap of the app.
Find your way back to your car when you park in an unfamiliar place, or if you simply can’t remember where you left it. A map in the FordPass app shows your car’s exact location.
Make sure your car is ready for the road ahead
With the Vehicle Status feature you can check your car’s fuel level, tyre pressure and mileage before you actually get behind the wheel. Simply check the FordPass app to give you the confidence that your car’s ready for its next journey.
Receive Vehicle Health Alerts directly to your smartphone. Amongst a range of useful notifications, the app can tell you when to change your oil, when a light bulb’s failed, or whether your engine’s overheating. The alert will tell you the exact issue and even give you a recommended course of action. Additionally, you can call Roadside Assistance or schedule an online appointment with your preferred Ford Dealer, all within the app.